Frequently Asked Questions (FAQ)

Find answers to the most commonly asked questions about our products, shipping, payments, and services.

Shipping & Delivery

Q. Do you offer free shipping?
A. Yes, we offer free shipping across India on eligible orders.

Q. Do you ship internationally?
A. Yes, we provide worldwide shipping to customers in multiple countries.

Q. How long does delivery take?
A. Delivery time depends on your location and product type. Estimated delivery timelines are shared during order confirmation.

Products & Orders

Q. How can I place an order?
A. You can place an order by sending a WhatsApp inquiry through the product page. Our team will guide you through the complete process.

Q. Can I order multiple products together?
A. Yes, you can inquire about multiple products or request our complete catalog.

Q. How do I identify a product?
A. Every product has a unique Product Code for easy identification and inquiry.

Custom Stitching

Q. Do you provide custom stitching?
A. Yes, custom stitching services are available for selected products.

Q. How do I share my measurements?
A. Our team will guide you through the measurement process after order confirmation.

Payments

Q. What payment methods do you accept?
A. We offer multiple secure payment options for your convenience. Customers can make payments through UPI (Google Pay, PhonePe, Paytm, BHIM UPI, etc.), Direct Bank Transfer, and Net Banking. Payment details will be shared during order confirmation. All transactions are processed securely to ensure a safe and reliable shopping experience.

Q. Is my payment secure?
A. Yes. We use secure and trusted payment methods to ensure safe transactions.

Catalog & Bulk Orders

Q. Can I get your complete catalog?
A. Yes. Simply click the "Full Catalog Inquiry" button available on product pages and our team will assist you.

Q. Do you accept bulk or wholesale orders?
A. Yes. We welcome bulk and wholesale inquiries from customers, retailers, and resellers.

Returns & Support

Q. How can I contact customer support?
A. You can contact us through WhatsApp, email, or the Contact Us page available on our website.

Q. Why do some products show a price range instead of a fixed price?
A. Product pricing may vary depending on design, customization requirements, stitching options, and order quantity.

Q. Are the product images real?
A. We strive to provide accurate product images. However, slight color variations may occur due to screen settings, photography lighting, and display differences.